Privacy Policy - Flat Clearance Deptford

At Flat Clearance Deptford, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By engaging our services, you agree to the practices described herein.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, and physical address.
Transaction Information: Details of the services you request and the payments you make.
Technical Data: IP address, browser type, and operating system.

How We Use Your Information

Your information is utilized in the following ways:

Service Delivery: To process your requests and provide the services you have requested.
Communication: To send updates, newsletters, and promotional materials (you can opt-out at any time).
Improvement: To analyze usage patterns and enhance our services.

Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your data in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.

Third-Party Services

We may use third-party services to facilitate our operations. These providers have access to your information solely to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Protecting data during transmission.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security assessments to identify and mitigate vulnerabilities.

Your Rights

You have certain rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information, subject to certain conditions.
Opt-Out: You can opt out of receiving promotional communications at any time.

How to Exercise Your Rights

To exercise any of your rights, please contact us using the information provided in our official communications. We will process your request in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Help us understand how visitors interact with our site.
Functional Cookies: Enable personalized features and settings.

You can control the use of cookies through your browser settings, but disabling them may affect your experience on our site.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Effective Date

This policy is effective as of April 27, 2024 and remains in effect until further notice.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and provide an adequate level of protection for your personal data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given clear consent for us to process your data for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligation: Processing is necessary to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, provided they are not overridden by your rights.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we ensure its secure deletion or anonymization.

Accountability and Compliance

Flat Clearance Deptford is committed to maintaining compliance with applicable data protection laws and regulations. We regularly review our privacy practices and implement measures to ensure ongoing compliance and protection of your personal information.

Training and Awareness

We provide regular training to our employees regarding data privacy and security to ensure that they understand and uphold our privacy commitments.

Policy Acceptance

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please refrain from using our services.